Terms and Conditions

Welcome to Jewellry.Africa. These Terms and Conditions govern your use of our website (https://jewellry.africa/) and the purchase of products from our platform. By accessing or using our website, you agree to comply with these terms.

General Terms

These terms apply to all visitors, users, and customers of Jewellry.Africa.
We reserve the right to update or modify these terms at any time without prior notice.
Continued use of the website constitutes acceptance of any changes made.

Products and Exchange Policy

We offer necklaces, bracelets, and earrings for sale.
No Refunds: We do not provide cash refunds.
Product Exchange Only: If you are not satisfied with your purchase, you may exchange it for another item of equal or higher value.
Exchanges must be requested within 7 days of receiving the product. The item must be unused, in its original packaging, and in the same condition as received.
Customers are responsible for any price differences and additional shipping costs related to the exchange.

Pricing and Payment

All prices listed on the website and inclusive of applicable taxes unless stated otherwise.
We reserve the right to modify product prices at any time without prior notice.
Payments are processed securely through third-party payment gateways. Jewellry.Africa does not store payment details.

Shipping and Delivery

We aim to process and ship orders within 7 business days after payment confirmation.
Delivery times vary depending on location. Estimated shipping times will be provided at checkout.
We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

Intellectual Property

All content, images, logos, and product descriptions on Jewellry.Africa are the intellectual property of our company.
You may not copy, distribute, or use any content from this website without prior written permission.

Limitation of Liability

Jewellry.Africa is not responsible for any direct, indirect, or incidental damages resulting from the use of our products or website.
We make every effort to ensure product descriptions and images are accurate, but we do not guarantee that they will always be free from errors.

User Conduct

You agree not to use our website for any unlawful or fraudulent activities.
Any attempts to interfere with the functionality or security of the website will result in legal action.

Governing Law

These Terms and Conditions are governed by the laws of Zambia. Any disputes arising from the use of our website or services shall be resolved in the courts of Zambia.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: Info@jewellry.africa